Refund policy

At our store, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a 30-day return policy from the date of delivery. To be eligible for a return, items must be in their original condition, unworn, and with tags attached. Unfortunately, we cannot accept returns on sale items, gift cards, or personalized products.

To initiate a return, please email us at info@thetoastedvibes.com with your order number and reason for return. Once we receive and inspect the returned item, we’ll notify you of the approval status. Approved returns will be processed within 5-7 business days, and a refund will be issued to your original payment method.

Please note that return shipping costs are the responsibility of the customer unless the item received was damaged or incorrect. We recommend using a trackable shipping method to ensure your item arrives safely.

If you have any questions or concerns, don’t hesitate to reach out to us. We're here to help make your shopping experience with us as seamless and enjoyable as possible. Thank you for choosing our store!